Be Technical Guides: 3rd Party Modem

Who is this guide for?
For all Be* members configuring and wanting to use a 3rd Party Modem to connect to our broadband service.

“Be* technical support can only provide help for the Bebox and support for connection/speed problems to customers using the BeBox. It is necessary for the Bebox to be connected and the issue reproduced before raising a ticket or contacting support.”

Guide:
In order to use a 3rd party modem it has to be compliant with ADSL2+ service (has to support g.dmt.992.5 Annex A/Annex M(for BE* Pro members only) modulation)

If you have any such device that you feel more comfortable with, you will need to input the
following values:

1) vci=101 and vpi=0.


2) ADSL bridging should enabled (as per RFC 1483).

3) When configuring the WAN (DSL interface), you would get an option asking whether your ISP authenticates with user/pass or not - you have to choose NO in there, as we require no username and/or password for access to our network.

4) Connection type is IPoEoATM.


5) Multiplexing is LLC-based. If you are able to choose the LLC type it should be set to SNAP.

This should be sufficient for you to set up any 3rd party modem with our service. For more information in regards to third party modems, please refer to our forum where you can find solutions and opinions from fellow-members using third party hardware.

Please note that our hotline agents do not support third party hardware and can only give settings provided above.


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